Delivery of the AIR-COOLED MODELS: 6-7-8-10-16-20-22 kW 
Available either from the factory or from our warehouse in Rochester, NY.
 

  1. Transportation Charges for Factory Shipments to the 48 Contiguous United States
    1. If you will wait for the factory to ship DIRECTLY TO YOUR LOADING DOCK ONLY, which must be accessible by tractor trailer, then the price shown is the delivered price to any loading dock accessible by tractor trailer, and all deliveries are FOB destination with all transportation and handling charges paid by Better Power, Inc.
    2. In "normal times" the factory ships in 2-3 days. But when disasters cause a drastic increase in the demand for generators, the factory may be backordered for weeks. Call the BPI office for current information.
    3. Delivery dates are estimated and cannot be guaranteed.
    4. BPI is not responsible for the trucker showing up at any agreed time. We recommend that you call the trucker's local dispatcher early on the morning of the day of delivery to get a good approximation.
    5. Free lift-gate delivery is available for generators that have 1.5 Litre engines or smaller.

  2. Transportation Charges from the BPI Warehouse to the 48 Contiguous United States
    1. If you want us to ship immediately from our wholesaler stock, then add the shipping charges, and shipments are FOB Rochester, NY.
    2. Either use your own trucker or call us for a quote for our trucker.
    3. If you use our trucker, and your generator has a 1.5 Liter engine or smaller, lift-gate delivery to your driveway is available at an extra charge of $15. This must be specified when you place the order. Otherwise, for any larger units, delivery is complete when it is to the back of the delivery truck. You will be responsible to take delivery where a loading dock is accessible to a tractor trailer. Alternately, you may supply a suitable forklift, which may require fork extensions.
    4. 24 hour call notification of delivery is available at an extra charge of $10.
    5. Residential/Limited Access delivery is available at an extra charge of $25.
    6. Delivery dates are estimated and cannot be guaranteed.
    7. BPI is not responsible for the trucker showing up at any agreed time. We recommend that you call the trucker's local dispatcher early on the morning of the day of delivery to get a good approximation.
    8. Smaller items may be shipped via UPS. Please call for a quote.
    9. Pick Up from the BPI Warehouse.
    10. Our Rochester warehouse is open 7:30am-6pm Monday-Friday: InLand Transport, 44 JetView Dr., Rochester, NY 14624. When you call us regarding a pickup, we will give you directions.
    11. Our warehouse usually stocks 7-8-16-20-22kW air-cooled generators, and all single-phase RTS-type automatic transfer switches for these generators. Always call the BPI office first to authorize the warehouse to release items to you. Orders require 6 hours notice before pickup - $50 charge if less than 6 hours notice is given.
    12. Warehouse fork-lifts can load your truck at the loading dock or on the driveway.

Delivery of All Other Models (Liquid-Cooled) 
Liquid-cooled models are normally available only from the factory.
 

  1. Transportation Charges for Factory Shipments to the 48 Contiguous United States
    1. The factory ships DIRECTLY TO YOUR LOADING DOCK ONLY, which must be accessible by tractor trailer.
    2. The price shown is the delivered price to any loading dock accessible by tractor trailer, and all deliveries are FOB destination with all transportation and handling charges paid by Better Power, Inc.
    3. Delivery dates are estimated and cannot be guaranteed.
    4. BPI is not responsible for the trucker showing up at any agreed time. We recommend that you call the trucker's local dispatcher early on the morning of the day of delivery to get a good approximation.
    5. In "normal times" the factory ships in 4-6 weeks. But when disasters cause a drastic increase in the demand for generators, the factory may be backordered for weeks. Call the BPI office for current information.
    6. Liftgate delivery is available for generators of 30kW and below and is free to commercial and residential addresses.

Payment 

  1. We accept checks or Money Orders. If you are picking up from the warehouse, they will accept your payment. If we are shipping the equipment to you, please mail your payment to: Better Power, Inc., 508 White Spruce Blvd., Rochester, NY 14623. We will ship when the payment has cleared the bank. Please make your check out to Better Power, Inc.
  2. You may use any Visa, MasterCard, Discover, or American Express card.
  3. We reserve the right to collect a $50 fee if your check cannot be cashed by our bank. 

Upon purchase, you certify that your purchase is a bona fide, non-cancelable, non-returnable Final Sale. Defects, if any, will be remedied in the field under the Manufacturer's Limited Warranty. 

Specifications are subject to change without notice. Print the current catalog, spec sheets, manuals, and other info at www.generac.com, or go to the links in the individual product descriptions. Not responsible for errors. 

Special Orders: Generators that are not listed are often available on special order. Please contact the BPI office with your detailed requirements. 

Warranty is from the manufacturer only, not BPI, and takes effect when the item is shipped. Contact BPI for the name of the authorized warranty service nearest to you. 

Disputes: The venue for any dispute is Monroe County, NY, under the laws of the State of New York. 

Limited Responsibility: By purchasing from us, you acknowledge that we are not and have not been responsible for your installation, adjustment, repair, licensing, or qualifications; that payment of use tax, if any, is solely your responsibility; and that you accept the above Terms and Conditions.